Account Security
The options on this page are under Account (side menu) > My account > Security section.
Two-Factor Authentication (2FA)
2FA adds an extra layer of security to your login.
On Zenifra, 2FA uses an authenticator (TOTP) app. With 2FA enabled, the code for sign-in, password change, and password recovery comes from the app. Without 2FA, sign-in and password changes are confirmed with a code sent to your email.
Enable 2FA
- Go to Account > Security section
- Click Enable 2FA and confirm with OK
- Scan the QR code shown in Set up 2FA with your authenticator app
- Click Close
Important: 2FA takes effect as soon as the QR code is shown. Scan it before closing the window. There are no 2FA backup codes; if you lose access to the app, email [email protected].
Compatible apps
- Google Authenticator
- Authy
- Microsoft Authenticator
- 1Password
- any compatible TOTP app
Disable 2FA
- Go to Account > Security section
- Click Disable 2FA
- Enter the current TOTP code from your app
- Click Disable 2FA to confirm
Password Change
How to change it
- Go to Account > Security section
- Enter the Current password
- Set the New password (12 to 64 characters, with an uppercase letter, a lowercase letter, a number, and a special character)
- Repeat it in Confirm new password
- Enter the code:
- with 2FA enabled, the TOTP code from the app
- without 2FA, first click Change password: a code is sent to your email; enter it in Verification code
- Click Change password
After the change, all account sessions are ended and you must sign in again.
Sign-in history
The Sign-in history section shows sign-ins and attempts from the last 7 days, with date and time, origin, and status (success or failure).
Security Notifications
See Account Settings to manage account notification preferences, such as Sign-in notifications and Password change.
Features not currently available
These features are not currently available in the console:
- 2FA backup codes
- list of active sessions or connected devices
- ending one specific session
Clicking Sign out, changing, or resetting your password ends all account sessions at once.
Next steps
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