Payments

Payments

Manage your payments, billing, and subscription plans on Zenifra.

Available Guides

GuideDescription
Payment ModelsOverview of payment models and pricing
Manage PaymentsHow to manage your payments and billing

Payment Methods

Zenifra supports the following payment methods:

  • PIX — adds credit to the organization, starting at R$ 5.00
  • Boleto — adds credit to the organization, starting at R$ 30.00
  • Credit card — saved for automatic charges when the organization credit is not enough; it is not used to add credit

Billing

  • Organization credit — projects, databases, AI, and other charges use the same balance in BRL
  • Billing modes — hourly, monthly, or yearly; scheduled Jobs are billed per minute
  • Monthly cycle — processing happens once a month, on the date shown in Next processing date
  • Plan changes — hourly projects can change plans; monthly and yearly contracts keep their plan until the end of the period
  • Promotional credit — new users receive R$ 30.00 in promotional credit while the promotion is available

Need Help?

Having trouble with payments? Check the Troubleshooting Guide or contact support.

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