Payment Management
Accessing the payments page
The operations below use a user session or an organization API Key with the corresponding minimum scope:
| Action | Minimum scope |
|---|---|
| Read payment configuration and method | billing.read on billing:* |
| Read transaction history | billing.transactions.read on billing:* |
| Configure or link a payment method | billing.payment.configure on billing:* |
| Create checkout to add credit | billing.checkout.create on billing:* |
An owner has full access in a user session. assistant, member, and API Keys need the specific grant. These scopes do not grant access to another organization's data.
- Sign in to console.zenifra.com
- Select Billing in the sidebar
Available Credit
The available credit shows the current balance of the active organization, in BRL.
Note: This credit is shared across projects, databases, AI, and other organization charges.
Add credit
- Click Add credit
- Choose the payment method:
- PIX (from
R$5,00toR$5.000,00; confirmed within a few minutes) - Boleto (Brazilian bank slip, from
R$30,00toR$49.999,99; it expires in 2 days and clearing can take up to 1 business day)
- PIX (from
- Enter the desired amount
- Complete the payment
Credit can only be added with PIX or boleto. The credit card is not used to add credit.
Saved card
The saved card works as an automatic fallback for postpaid charges when the organization credit is not enough. It does not increase prepaid AI usage capacity.
View the card
| Information | Description |
|---|---|
| Brand | Card brand |
| Last 4 digits | Card identification |
| Expiration | Expiration month and year |
Add a card
When no card is saved:
- Click Add a new card
- Fill in the card details and the cardholder name
- Click Save card
Removing a card is not available in the console at the moment. If you need to replace or remove the card, contact support.
Next Processing
Shows the date of the organization's next monthly cycle processing. On that date, the period's usage is charged to the credit and, if the credit is not enough, to the saved card.
Outstanding amounts
When a postpaid charge cannot be completed automatically, the pending value is recorded as an outstanding amount (negative balance) in the console until it is settled. To settle it, add credit with PIX or boleto. For AI, new calls are blocked as soon as no usable credit remains.
If outstanding amounts persist across consecutive billing cycles, the organization is blocked: you cannot create or resume projects until the balance is settled, and running projects may be paused automatically. After settling, resume the projects manually.
Payment History
| Column | Description |
|---|---|
| Description | Transaction type |
| Date | Transaction date |
| Value | Credit (+) or debit (-) |
The console shows the organization's most recent transactions.
Next steps
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